QCTO Occupational Certificate: Office Supervisor

SAQA ID: 118740 NQF Level 5, 240 Credits

The purpose of this qualification is to prepare a learner to operate as an office supervisor in an office environment. Office supervisors Plan, organise, lead and control supervisory functions in an office environment. 

Exit Level Outcomes:

• Plan, prepare and provide necessary support during recruitment, selection, and disciplinary purposes.
• Organise and coordinate work activities in an office environment.
• Coach and mentor others in an office environment.
• Communicate effectively and manage internal stakeholders in an office environment.
• Resolve conflicts in an office environment.
• Identify compliance issues and ensure necessary office compliance.
• Perform basic financial controls and reporting in an office environment

Entry Requirements:

NQF Level 4 qualification

Duration:

12–24 months

Delivery Method: 

Blended learning (Online/Live Interactive; eLearning/Self-study; or Face-to-Face Training)

Tools Needed: 

Laptop, Mobile phone, or Tablet, personal stationery, and stable internet connection. All learning material is available on the eLearning platform. 

Qualification Assessment:

The Institution will conduct internal assessments by means of assessment activities and signed off work experience log sheets. Upon successful completion of all modules, the Institution provides a statement of results to the candidate and QCTO, as part of the candidate’s application to complete the External Integrated Summative Assessment (EISA) conducted by the QCTO.